What states do you serve GLP-1 programs?

Our GLP-1 programs are available to patients in most U.S. states through our licensed telehealth network. Availability depends on local regulations and provider licensing. When you complete our online intake form, our team will confirm whether services are currently available in your state and guide you through the next steps.

Do you take insurance?

We currently do not accept traditional insurance for our programs. Instead, we offer transparent pricing with no hidden fees. This approach allows us to provide faster access to care, predictable monthly costs, and simplified treatment without insurance approvals or delays.

What medications do your doctors prescribe?

Our licensed medical providers may prescribe FDA-approved GLP-1 medications when clinically appropriate. Treatment plans are personalized and may include medications such as semaglutide or tirzepatide, depending on your health history, goals, and medical evaluation.

What is Medvi's "Same Price at Every Dose" guarantee?

Medvi's "Same Price at Every Dose" guarantee means your monthly cost stays the same even as your medication dosage increases over time. Many programs raise prices as doses go up, but we keep pricing consistent so you can focus on your health journey without unexpected cost changes.

Do your plans include prescriptions and medications?

Yes. Our plans are designed to be simple and comprehensive. When prescribed by one of our licensed providers, your medication and prescription management are included in the program, along with ongoing medical support and progress monitoring throughout your treatment.

Terms and Conditions

Updated on: 04.04.2026

1. Acceptance of Terms

By accessing this website (“Website”) or using the services (“Services”), you agree to these Terms of Use (“Terms”).

If you do not agree, you must not use the Services.

2. Eligibility

You must:

Be at least 18 years old

Be located in a state where Services are offered

Provide accurate and complete information

Access to Services may be restricted based on provider licensure, state regulations, and clinical appropriateness.

3. Platform Role, Medical Group Relationship & Provider Relationship

The platform is a technology service that facilitates telehealth services delivered by independent, licensed medical providers (“Providers”) through affiliated medical groups.

Telehealth services and medical oversight are delivered through a partner medical group and clinical network, including Arora Health and Aesthetics, which provides medical directorship and supports clinical compliance.

The platform does not provide medical care and does not practice medicine.

Use of the Website does not establish a provider-patient relationship.

A provider-patient relationship is formed only after a Provider accepts a consultation and required intake and consent are completed.

Providers exercise independent clinical judgment and may decline treatment or prescriptions.

4. Telehealth Consent

Before receiving telehealth services, you will be required to review and sign an informed consent for telemedicine explaining the risks, benefits, and limitations of virtual care.

5. Service Areas & Licensure

Telehealth services are available nationwide through affiliated medical providers.

Providers delivering care through the platform are licensed in the states where patients are located. Availability may vary based on provider availability, state regulations, and clinical appropriateness.

If you are located in a jurisdiction where a licensed provider is not available, you may not be able to receive care.

6. Not for Emergencies

The Services are not intended for medical emergencies.

If you are experiencing a medical emergency, call 911 immediately.

7. Prescriptions & Medical Limitations

Providers may prescribe medications when medically appropriate.

No guarantee is made that a prescription will be issued.

Providers may require an in-person evaluation before prescribing.

Controlled substances and medications prohibited by federal or state law are not prescribed.

Prescriptions, when issued, may be fulfilled by licensed partner pharmacies.

8. Partner Pharmacy Disclosure

Partner Pharmacy

PerfectRx

Phone: (866) 866-6806

Email: info@perfectrx.com

Address: 5810 Long Prairie Rd, Flower Mound, TX 75028

The partner pharmacy is responsible for prescription fulfillment, medication dispensing, and pharmacy compliance obligations.

9. User Responsibilities

You agree to:

Provide truthful and complete information

Use the Services lawfully and respectfully

Not misuse or disrupt the platform

Not impersonate another person

Not engage in fraudulent activity

10. Payments & Subscriptions

If paid services are offered:

You agree to pay all applicable fees

Subscriptions renew automatically unless canceled

Refunds are issued according to posted policies

11. Intellectual Property

All Website content and materials are owned by the platform owner and may not be copied, distributed, or exploited without permission.

12. Third-Party Services

The platform may integrate with third-party services such as pharmacies, laboratories, payment processors, and identity verification providers. The platform is not responsible for their policies or actions.

13. Disclaimer of Warranties

Services are provided “as is” and “as available” without warranties of any kind.

No guarantee is made regarding medical outcomes, treatment results, or platform availability.

14. Limitation of Liability

To the fullest extent permitted by law, the platform is not liable for indirect or consequential damages, including loss of data or profits.

15. Indemnification

You agree to indemnify and hold harmless the platform, affiliated medical groups, Providers, and partners from claims arising from misuse of the Services.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Insert State].

Disputes will be resolved through binding arbitration unless prohibited by law.

17. Changes to Terms

These Terms may be updated at any time. Continued use of Services constitutes acceptance of the updated Terms.

18. Contact Information

Customer Support

Email: support@trymedzi.com

Address: 7 W Figueroa St #300, Santa Barbara, CA 93101

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